My name is Mike Joseph. I am an IT Professional born and raised in New England, and currently working for an IT Support company based in Westwood, MA. I have had a love and interest in computers pretty much since I was old enough to type on a keyboard. I have been working proffesionally in the Tech industry for a little over 15 years, and I absolutely love it. I believe that it is what I was born to do.
Through this site I hope to share my thoughts and advice about what it means to be an IT professional. From troubleshooting methods to work ethic to providing good customer service.
Thank you, and I hope you enjoy reading.